From the moment you place your order, you can track its status from pickup to delivery. Every step is fully traceable.
Shop with confidence
We offer a 7-day no-questions-asked return policy and a 60-day return and refund policy. If you are dissatisfied for any reason, please contact us to arrange a return.
Co-branded sales
Through joint sales with major industry brands, we enhance mutual recognition while offering consumers discounts and convenience.
Frequently asked questions
What is the return policy?
We offer a 30-day return policy from the date of delivery. If you’re not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange. Please note that return shipping fees may apply depending on your location.
Are any purchases final sale?
Some items, such as personal care products, discounted items, or limited-edition collections, may be marked as final sale and cannot be returned or exchanged. Any final sale items will be clearly labeled on the product page before checkout.
When will I get my order?
Orders are typically processed within 1–3 business days and delivered within 5–10 business days, depending on your location and chosen shipping method. Once your order ships, you’ll receive a tracking number via email so you can monitor its progress in real time.
Where are your products manufactured?
Our products are carefully sourced and manufactured in facilities that meet strict quality and safety standards. We work with trusted partners in regions such as the U.S., South Korea, and select international suppliers to ensure the best materials and craftsmanship.
How much does shipping cost?
Shipping rates are calculated at checkout based on your delivery address and selected service. We also offer free standard shipping for orders over a certain amount (for example, $30+). You’ll see all available options before completing your purchase.
